It LOOKS like a problem: you notice a leak under the car that was never there before. Or your exhaust pipe is emitting smoke. What color is it? Does that make a difference? You're tensing up.

It SOUNDS like a problem: Was that a rattle? A pop? A slapping sound? A squeal that you never heard before? You're tensing up.

It SMELLS like a problem: Is there is something electrical that may be burning? What is that rotten egg odor? You're tensing up.

It FEELS like a problem: Your car is shaking, shimmying, vibrating. Is it harder to steer? You're tensing up.

Because a car is such a mystery to most of us, we are filled with anxiety the moment we think something is going wrong. And we hesitate to take the car to a Repair Shop because we don't want to be told the bad news and we think that it will cost us a lot of money. But we also know we can't delay.

NY PRESTIGE knows the feeling. We have serviced thousands and thousands of vehicles and spoken at length with their owners -- people like you. And here's what you should know. The sooner you can get your vehicle to us the less damage there will be to it and the faster the repair. And the cost you'll have a solid estimate that will not add to your tension.

But here's the most important fact: we are here to help you. We go out of our way to make your experience as pleasant as possible. Our customer service is based on caring and understanding. And every aspect of your vehicle will be discussed and every question you may have will be answered by a certified technician after he inspects your car with a thoroughness that will not only identify your present problem, but identify and offer ways to avoid any future ones. So relax. There's no need for tension at NY PRESTIGE.